Saloonix
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Privacy Policy

1. Introduction

Saloonix ("we", "us", or "our service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our salon management software service. Please read this policy carefully to understand our practices regarding your personal data.

2. Data Controller

The service provider for Saloonix is responsible for processing your personal data. For any questions or concerns about this Privacy Policy or our data practices, please contact us via:

  • Email: hello.saloonix@gmail.com
  • WhatsApp: +212611272591
  • Instagram: @saloonix
  • We are in the process of establishing a formal legal entity, and this policy will be updated accordingly.

3. Information We Collect

We collect the following types of personal information:

  • Account Information: Email address and name for authentication. We use passwordless authentication - you log in via secure links sent to your email address. We do not store passwords.
  • Customer Data: Names, phone numbers, appointment history, and service preferences that you enter into the system
  • Staff Data: Names, contact information, and work schedules for staff members you add
  • Usage Data: Information about how you use the service, including appointment bookings, service records, and financial transactions

4. How We Use Your Information

We use your personal information to: (1) Provide and maintain our service, including appointment scheduling, customer management, and financial tracking; (2) Authenticate your account and ensure security; (3) Send you service-related communications; (4) Improve our service based on usage patterns; (5) Comply with legal obligations. We do not currently process payments, but payment information may be collected in the future when billing functionality is activated.

5. Your Rights (GDPR)

If you are located in the EU or EEA, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your data for certain purposes

6. Data Sharing and Third Parties

We share your data with: (1) NextAuth.js for authentication services; (2) Railway (hosting provider) for service infrastructure - our service is hosted in EU West (Amsterdam, Netherlands) region, ensuring data is processed within the European Union; (3) No payment processors are currently active, but payment processors may be added when billing functionality is launched. We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some data may be retained for legal compliance purposes.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure authentication, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

9. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact us via email at hello.saloonix@gmail.com, WhatsApp (+212611272591), or Instagram (@saloonix). We will respond to your inquiries within a reasonable timeframe.

Privacy Policy | Saloonix